AGE VERIFICATION

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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

WARNING: This product contains nicotine.
Which is a highly addictive substance.

MedwayGeneral Inquiry

MedwayIs there diacetyl in HIGO?

There is no diacetyl in our products, and all our products are certified safe for use.

MedwayHow to authenticate my HIGO?

Please click link CONTANT > AUTHENTICATE to verify your device.

MedwayWhat is the minimum age to purchase HIGO?
You must be of legal smoking age in your state/country.
MedwayWhat is Higo?

Since 2010, HIGO has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of HIGO: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.

MedwayWhat are the main ingredients of e-liquid?
The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).
MedwayWhat are the HIGO Warranty and Return Policy?

1.Please check if the charger can work normally, and if the charger is abnormal or can’t output a 5V voltage, resulting in a failure to charge the device.

2.Please check if the charging cable is normal or whether there is any grime attached to the USB port, change another cable for test.

3.Please check if the LED indicator on the device is normal during charging, please refer to User Manual.

4.If the device hasn’t been charged when it’s not used or “low battery” for a long time, the battery will be over discharged and damaged, and the battery can’t be recovered after charging for 10-15 minutes, please unplug the charging cable.

MedwayPayment

MedwayIs there diacetyl in HIGO?

There is no diacetyl in our products, and all our products are certified safe for use.

MedwayHow to authenticate my HIGO?

Please click link CONTANT > AUTHENTICATE to verify your device.

MedwayWhat is the minimum age to purchase HIGO?
You must be of legal smoking age in your state/country.
MedwayWhat is Higo?

Since 2010, HIGO has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of HIGO: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.

MedwayWhat are the main ingredients of e-liquid?
The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).
MedwayWhat are the HIGO Warranty and Return Policy?

1.Please check if the charger can work normally, and if the charger is abnormal or can’t output a 5V voltage, resulting in a failure to charge the device.

2.Please check if the charging cable is normal or whether there is any grime attached to the USB port, change another cable for test.

3.Please check if the LED indicator on the device is normal during charging, please refer to User Manual.

4.If the device hasn’t been charged when it’s not used or “low battery” for a long time, the battery will be over discharged and damaged, and the battery can’t be recovered after charging for 10-15 minutes, please unplug the charging cable.

MedwayIs there diacetyl in HIGO?

There is no diacetyl in our products, and all our products are certified safe for use.

MedwayShipping

MedwayWhat is Higo?

Since 2010, HIGO has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of HIGO: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.

MedwayWhat is the minimum age to purchase HIGO?
You must be of legal smoking age in your state/country.
MedwayHow to authenticate my HIGO?

Please click link CONTANT > AUTHENTICATE to verify your device.

MedwayIs there diacetyl in HIGO?

There is no diacetyl in our products, and all our products are certified safe for use.

MedwayHow to authenticate my HIGO?

Please click link CONTANT > AUTHENTICATE to verify your device.

MedwayWhat is the minimum age to purchase HIGO?
You must be of legal smoking age in your state/country.

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